Privacy Policy
Last Updated: December 28, 2025
At masteeltech.com, located in Kunia, Borobari, Gazipur City Dhaka, your privacy and trust matter to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website, contact our team, or use our mobile and electronics repair services.
Information We Collect
We collect information when you schedule a repair, request a quote, visit our website, or contact our Philadelphia repair center by phone, email, or online forms.
This information may include:
- Personal Details: Name, phone number, email address, and service address (when applicable)
- Device Information: Phone, laptop, game console, or electronic device type, brand, model, and reported issue
- Service Records: Repair history, diagnostic notes, and appointment details
- Website Usage Data: IP address, browser type, pages visited, and approximate location for local optimization
We only collect information necessary to deliver fast, accurate, and reliable repair services to customers in Philadelphia and surrounding areas.
How We Use Your Information
Your information helps us efficiently operate our electronics repair services from our Wadsworth Ave, Philadelphia location.
Specifically, we use your data to:
- Schedule repairs, diagnostics, and service updates
- Communicate appointment confirmations, delays, or pickup notifications
- Improve our website, services, and customer experience
- Provide local promotions or service updates only if you opt in
We never use your information for unrelated purposes or excessive marketing.
Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties.
Information may be shared only when necessary with:
- Trusted service providers (payment processors, booking software, or hosting platforms)
- Legal or regulatory authorities if required by law
- Business partners strictly to complete your requested service
All partners are required to maintain confidentiality and comply with privacy standards.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking tools to improve site performance and user experience for visitors in Philadelphia and nearby neighborhoods.
These tools help us:
- Understand how users interact with our website
- Improve page load speed and content relevance
- Provide a smoother booking and browsing experience
You can disable cookies through your browser settings at any time.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, or misuse.
While we work hard to safeguard your data, no online system is completely secure. If you believe your information has been compromised, please contact our Philadelphia office on Wadsworth Ave immediately.
Your Privacy Rights
As a customer or website visitor, you have the right to:
- Request access to your personal information
- Correct inaccurate or outdated data
- Request deletion of your information (subject to legal or service requirements)
- Opt out of promotional communications at any time
To exercise your rights, contact us using the details listed below.
Children’s Privacy
Our website and services are intended for individuals 18 years or older. We do not knowingly collect personal information from children under the age of 13.
If you believe a child has provided personal data to us, please contact our team so we can promptly remove it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business operations in Philadelphia.
Any updates will be posted on this page with a revised “Last Updated” date.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us:
masteeltech.com
Kunia, Borobari (North side of Zom Zom pump) Gazipur City Dhaka.
Phone: +8801925769774