Terms and Condition

Version: 1.1.0 Updated at: 24 Dec 2025

Welcome to masteeltech.com. By accessing, browsing, or using this website and our services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our website.

About the Company

Masteel Tech  is an Industrial Exhaust Fan, Ventilation System, and Industrial Solution Importer and Supplier operating in Bangladesh.
Our services are primarily focused on Dhaka, Gazipur, Tongi, Keraniganj, Jatrabari, Narayanganj, and other industrial areas of Bangladesh.

Products and Information

All product descriptions, specifications, images, and technical details provided on this website are for general informational purposes only.
Actual product specifications, appearance, or configuration may vary depending on brand, availability, or import source.

Pricing

  • All prices are shown in Bangladeshi Taka (BDT) unless stated otherwise

  • Prices are subject to change without prior notice

  • Final pricing for large projects or customized industrial solutions will be confirmed through an official quotation

Orders and Quotations

  • Orders or quotations may be requested via website forms, phone calls, email, or WhatsApp

  • Quotations are valid for a limited time, as mentioned in the quotation

  • Order confirmation is subject to payment terms and product availability

Payment Terms

  • Payment terms will be specified in the quotation or invoice

  • Advance, partial, or full payment may be required

  • Failure to complete payment may result in delayed delivery or service suspension

Delivery and Installation

  • Delivery timelines are estimated and depend on logistics, supplier schedules, and site conditions

  • Installation services, if applicable, will be clearly mentioned in the quotation

  • The client is responsible for ensuring proper site readiness, electrical supply, and structural suitability

Warranty and After-Sales Service

  • Warranty, if applicable, is provided according to the manufacturer’s or brand’s terms

  • Warranty does not cover damage caused by misuse, unauthorized modification, improper installation, or natural disasters

Return and Refund Policy

  • Industrial products are generally non-returnable unless found defective at the time of delivery

  • Any return or refund request will be handled according to company policy and subject to inspection and approval

Intellectual Property

All content on this website, including text, images, logos, graphics, and design elements, is the property of Masteel Tech.
Unauthorized copying, reproduction, or distribution of any content is strictly prohibited.

Limitation of Liability

Masteel Tech shall not be liable for any direct, indirect, incidental, or consequential damages, including loss of business or profit, arising from the use of our website or products, except where required by applicable law.

 Modifications to Terms

We reserve the right to update, modify, or replace these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on this website.

Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of Bangladesh.

Contact Information

For any questions regarding these Terms and Conditions, please get in touch with us:

Masteel Tech
Website: https://masteeltech.com
Email: masteeltech@gmail.com
Phone: +8801925769774 
Phone: +8801708888895

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